During the initial stages of a request for assistance, the case will be considered and assigned to a member of the Committee or a Liaison Officer to address.
Because the Association needs to carefully manage resources available to, and on behalf of, its members there are a range of conditions that apply to enquiries that may be funded by membership.
When the level of support required is greater or more detailed than can be provided by the Committee or Liaison Officers, APA (Vic) has engaged a specialist firm, Australian Workplace Strategies, to provide advice and representation to members. This can include individual assistance and representation, and when required for Association purposes such as Enterprise Bargaining.
Each case is considered separately and the most appropriate support is provided. Some of these considerations are shown below.
4. Member obligations regarding information